Kenneth Rich joined the Firm in 1985 following an eleven year career with the U. S. Customs Service where he served as an Import Specialist Aid, Residual Liquidator, Head of Fines, Penalties and Forfeitures and Chief of The Customs Information Exchange (C.I.E.). Ken’s final position with the government was as a Protest Reviewer at the New York Seaport. His experience has given him comprehensive knowledge of the Harmonized Tariff System and the administrative workings of the Customs Service. His government experience enabled him to successfully liaise with Customs personnel and provides the Firm with a unique ability to resolve a wide variety of Customs related operational issues. Mr. Rich is also highly skilled in the Customs claims process and manages the Firm’s protest department.